3004 E. Washington                                                           Joe Rieger                                                (309) 706-5252

Bloomington, IL 61704                                                                                                                                       Rieger15@yahoo.com

Project Management

MS Office, Cognos, Lotus Notes, SharePoint, Primavera, PMP, ITIL, Certified Scrum Master

Professional Experience

TEKsystems                                                                                                                                           Bloomington, Illinois

Current position is the Lead Change and Quality Coordinator within a Program Management Office for a Fortune 500 insurance and financial services company.  Support multiple business and IT related projects.  These project’s objectives range from implementing new IT capabilities and/or standing up new business processes and operations.

PMO Coordinator (Change Management)                                                                              September 2010 – Present

o Awarded Lead Change and Quality role for a Program Management Office currently managing 20+ projects

o Guide program’s projects through change management processes within the business case lifecycle (scope consist of: software implementations, Infrastructure changes, Vendor Suite implementations, Business process changes, testing, software maintenance changes)

o Lead quality reviews and provide direction ensuring quality and compliance for all architectural and non-architectural artifacts (Charters, Context Diagrams, Business Case Proposals...etc.) needed for each Change Advisory Board checkpoint

o Create and own change management PowerPoint presentations, checklists, job aids, and workflow diagrams used by project teams to help drive progress and change management awareness within the program

o Track and provide guidance for all program’s projects Change Controls ensuring compliance and accuracy before leadership approval

o Support program’s Scope Management Process ensuring deployment plans are updated and reflect correct work being delivered and communicated

o Represent program at all Change Advisory Board (CAB) meetings which includes coordination of correct information being presented to cross functional areas

o Prepare Project Management for CAB presentations ensuring all enterprise governance reviews are complete and concerns are resolved

o Lead Change Assessment Team (ChAT) processes and procedures which has resulted in increased efficiency of engagement and stakeholder involvement with cross dependent areas

o Created and maintain Change Assessment Tracking tool within SharePoint that is used by engagement teams to track reviews, drive stakeholder initiation, and provide automatic dependency workflows

o Lead the creation of programs “Control Points” and workflow which drive stakeholder engagement through the business case lifecycle

o Lead engagement team level set meetings to present new process changes and to identify new requirements needed to ensure excellence in operation management (EOM)

o Responsible for initial communication with new cross functional project teams to determine system and business impacts and drive of stakeholder needs

o Provide service management support ensuring service areas are engaged and ready to support changes or new capabilities being delivered

o Lead EOM team within the PMO which includes leading focus groups with roles in the program to determine pain points and process improvement opportunities

Project Planner / Coordinator

o Managed and maintained multiple project schedules resulting in successful IT implementations and/or business process changes (Projects ranged from $100,000  –  $1,000,000)

o Lead planning sessions to determine activities and milestones needed to complete project objectives on time and on budget (schedules broke down into work breakdown structure (WBS) format) 

o Managed resource allocations, time logging, and budget baselines to show program and portfolio management accurate status of projects development

o Created and maintained multiple adhoc variance reports showing schedule and budget status 

o Provided weekly project status of deliverables and detailed objectives to executive leadership

o Managed and analyzed projects dependencies, issues, and risks ensuring management awareness of impacts to schedules and budgets

o Created and managed scope, budget and timing project change controls

o Ran weekly project standups and/or status meetings working with teams to identify advancement through business case lifecycle and roadblocks

o Managed multiple component schedules which included resource allocations and budget reporting for service work once project implemented into production

o Maintained service components future goals and milestone and presented to leadership

o Involved with creation of solution centers team SharePoint site which included areas detailed objectives,  communication, and deployment plan calendars

o Managed and tracked area’s change record status and implementation dates using SharePoint and service manager  

Shaw Group Inc.                                Charlotte, North Carolina

Project Control positions for a nuclear engineering project.  The project objective was the detailed design for a new nuclear reactor.                

Project Controls Scheduler II                                                   September 2008 – September 2010

o Recognized with expanded role as a project scheduler II

o Awarded Lead Instrument and Controls discipline scheduler

o Conducted weekly status meetings and performed daily schedule analysis on project’s production

o Generated commodity and deliverable reports for senior management

o Created and maintained over 20,000 schedule activities for lead engineers

o Performed and recorded project change notices and presented them to Director for approval

o Analyzed schedules external and internal predecessor and successor activities

o Provided man power histograms and look ahead reports for engineering and management

o Produced variance and critical path reports for senior management

Project Controls Cost Analyst

o Developed and presented performance indicators for project management meetings

o Responsible for weekly earned-value cost reports

o Managed and maintained primavera cost codes and charge numbers for budget records

o Developed budget and trend reports

o Maintained and analyzed a 700,000 hour project budget

o Report project’s schedule performance index and production factor for senior management

o Developed end of month client review package for project manager

Enterprise Rent–a-Car                                                                                                                           Springfield, Illinois

Management Trainee                                                                                                                         August 2007 – September 2008

o Completed eight-month management training program with increased responsibilities in business operations

Certifications

o Project Management Professional Certification (PMP)

o Information Technology Infrastructure Library Foundation (ITIL)

o Certified Scrum Master (CSM)

Education

Southern Illinois University                                     Carbondale, Illinois

o Bachelor of Science in Business Management                                        May 2007